Contact

One person answers this. Write in English, in whatever detail you like — a reply comes back within one working day.

Reach us

Email · hello@citrel.ai — the fastest route, and the one that keeps a record.
Phone · +91 86606 20975
Hours · We work across US, UK and Gulf hours. A reply lands inside your working day, and never later than one working day.

Registered address

Citrel AI
Sole proprietorship of Renu Gupta
Flat 111E, 2nd Floor, Nehru Nagar Apartment
Agra, Uttar Pradesh 282002
India

This is the registered address of the business and the address on every invoice. Work is delivered remotely; there is no walk-in office.

Billing

Invoiced in USD. The audit is $750, payable in full before the run starts; a build is $3,000, half on signature and half on delivery; upkeep is $1,500 a month. The audit fee credits against a build taken within 90 days.

No Indian GST is charged on export of services. Any local reverse-charge or withholding in your own jurisdiction is yours to handle — tell us and the invoice is issued accordingly.

Refunds, in one line

The audit is refundable in full any time before the run starts. Once it is delivered it is not, because the work is done and the document is yours. The full position is in the terms.

Before you write

If your site gets under 5,000 visits a month, sells only through a marketplace, or sells on impulse rather than research, the audit will not pay for itself yet, and the homepage says so. Write anyway if you are unsure — a one-line answer costs nothing and saves you $750.